Our devices can take around 40 seconds to establish a connection with the Alarm Receiving Centre (ARC). Though, this will be followed by a standard 10 seconds where the ARC controller will stay silent to assess the audio, so this connection time may feel longer than it is.
To view our Peoplesafe Portal help guides, please click here - https://peoplesafe.zendesk.com/hc/en-gb/sections/360003976237-Peoplesafe-Portal-Training-Contents